Our Privacy Commitment

Transparency and trust are at the heart of how we handle your personal information at ThinkNCollab.

Last Updated: May 19, 2025

Note: This privacy policy explains how ThinkNCollab collects, uses, and protects your personal information when you use our services. By using ThinkNCollab, you agree to the practices described in this policy.

1. Introduction

Welcome to ThinkNCollab We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, mobile application, or services (collectively, the "Services").

By using ThinkNCollab, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Services.

Key Point: We never sell your personal data to third parties.

2. Information We Collect

We collect various types of information to provide and improve our Services to you:

2.1 Personal Information

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Profile Information: Profile picture, job title, and other details you choose to provide.
  • Payment Information: Credit card details, billing address, and transaction history (processed securely via Razorpay).
  • Room & Board Data: Room names/types, member roles, project content you create.
  • Idea Validation Data: Submitted ideas, votes, reviews, and comments.

2.2 Usage Data

  • Log Data: IP address, browser type, operating system, and pages visited.
  • Device Information: Device type, unique device identifiers, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Services and store certain information.

We only collect data necessary to provide our services and improve your experience.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide core features like Rooms, Boards, and Notifications
  • To validate user-submitted ideas and facilitate collaboration
  • To process transactions and send payment confirmations
  • To communicate with you about updates, promotions, and support
  • To monitor and analyze usage trends and preferences
  • To detect, prevent, and address technical issues or security breaches

Analytics: We use aggregated data to improve our services, never to identify individuals.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • With Your Consent: When you give us explicit permission to share your information.
  • Service Providers: With third-party vendors who assist us in operating our Services (e.g., Razorpay for payments, Jitsi/Zoom for video conferencing, SMTP providers for emails).
  • Legal Requirements: To comply with legal obligations, enforce our policies, or protect our rights and property.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Important: We require all service providers to maintain the same level of data protection as we do.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest using TLS/SSL protocols
  • Regular security audits and vulnerability assessments
  • Role-based access controls to limit who can view or process your data
  • Secure password hashing using bcrypt algorithm
  • Input validation and sanitization to prevent injection attacks

Data breach notifications will be issued within 72 hours of discovery.

Security Tip: Always use strong, unique passwords for your accounts.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information in your profile.
  • Deletion: Request deletion of your account and associated data.
  • Export: Export your data upon request in a machine-readable format.
  • Opt-Out: Disable cookies and notifications through your account settings.

7. Cookies and Tracking

We use session cookies to:

  • Track user login and maintain secure sessions
  • Remember user preferences and settings
  • Collect basic analytics to improve our Services

You may disable cookies via your browser settings, though this may affect functionality.

8. Children's Privacy

ThinkNCollab is not intended for children under 13. If we discover we have collected data from a child under 13, we will promptly delete such information.

9. Changes to This Policy

We may update this policy periodically. Users will be notified of major changes via email or in-app alert. The "Last Updated" date at the top of this page indicates when changes were made.

10. Contact Us

If you have questions about this Privacy Policy or your data:

Our Location

(Remote HQ)

⚠️ Testing Mode

This website is currently in testing mode. If you want a trial, please first inform via admin@thinkncollab.com to get the trial version.